Recent Posts

Smoke Odor in your home

11/13/2017 (Permalink)

Smoke odor is a stubborn odor that will linger long after a fire has been put out. The odor can be caused by an accident that occurred in the kitchen or even from a fireplace that was unattended, a nearby house that had burned, the odor can also come from forest fires as well.

No matter what caused the odor, at SERVPRO of Hillsboro/Forest Grove we have trained professionals with the proper equipment to clean the structure and remove any odor. Our crew has a variety of products and equipment specifically to deal with odor, from Eco-friendly products to heavy soot and odor removal chemicals. We also use filters to ozone machines. Our professionals will walk through with you and figure out the best solution and approach to get your home back "Like it never even happened."

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage. Limit further damages and reduces the cost.

If your home or business suffers from an emergency, call (503) 648-8513

What to do after a Fire

11/13/2017 (Permalink)

Home fires are stressful events. However, having a plan on what to do after a fire can help with the stress. At SERVPRO of Hillsboro/Forest Grove  we are Here to Help® when a fire occurs in your home. We have created a checklist to help you to start the recovery after a fire damage.

What to do after a fire damage

Call your insurance company immediately after a fire. After you went through the details with your insurance company, contact SERVPRO of Hillsboro/Forest Grove so the fire damage cleanup process can begin quickly. Make sure to notify your mortgage company of the fire as well. If you're not sure that the home is structurally safe, have it inspected by a certified structural engineer or building inspector before going near. 

  • Make sure to arrange a board up of any broken windows and doors.
  • Take pictures of all exterior damages
  • If you suspect that the structure in a room is unsafe, avoid entering the room.
  • Turn off the power at the electrical panel.
  • Wear long sleeves, long pants, closed toe shoes and gloves. To protect you from the soot as well as trying to prevent other items being contaminated.
  • Try locating any important papers and documents.
  • Any burnt money can be taken to a Regional Federal Reserve Bank for replacement
  • Begin taking inventory of the building damage and all damaged items.
  • Begin saving receipts for any expenses incurred after the fire. These may be needed when filing insurance claims.We're faster to any disaster

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage. limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

Water Extraction is Important in Water Remediation

11/7/2017 (Permalink)

Water Damage Water Extraction is Important in Water Remediation Our new HVE3000 Extractor

When a water damage occurs in a home or business, the first step in water mitigation is to remove all of the water in the affected area as quickly as possible. this will stop the water from spreading to other rooms, as well as reducing the risk of permanent damage to hardwood floors and furniture.

When extracting water from a wet surface that may not have standing water will remove any water that is trapped in the cracks and grooves of the surface. this speeds up the drying process rather than only using a dehumidifier.

The process of water not only help prevent damage to the hardwood and furniture, but also reduce the risk of mold growth on the structure as standing water and damp areas are ideal for mold growth

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage. limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

Seeing Mold in the Bathroom?

11/7/2017 (Permalink)

You might have seen mold in your bathroom, which can cause some concern. When the shower or bath have been used, you may see water droplets forming on the walls. This is happening when the bathroom doesn’t have proper ventilation and causing dew point to occur in the bathroom. Dew point is when the air is not able to hold the excess moisture that is usually caused by the shower or bath. Once the air has reached dew point water will start to form on the wall instead. This will cause the excess moisture to linger thus allowing great growing conditions for mold.

To help prevent mold properly ventilate your bathroom, opening a window or turning on the fan while you shower or take a bath. After you are finish you will want to leave the fan on to allow the atmosphere to return to normal conditions

We're faster to any disaster

We are dedicated to responding immediately when you contact us. If you suspect mold, we can come inspect it for you.

If your home or business suffers from mold growth, call us today at (503) 648-8513

Roof leaking?

11/7/2017 (Permalink)

If you find mold in your attic you might have a leak in your roof that went unnoticed. A leak in the roof will allow moisture to enter your home thus creating an ideal growing condition for mold. Before doing any mold remediation it is ideal to have the roof repaired first or else you may have mold growth again if you wait on repairing the roof after having the mold removed

The most common roof leaks are the following:

  • Ice dams
  • Missing or broken shingles
  • Damaged flashing

In the winter you could be experiencing an ice dam. Ice dams happen when the snow freezes at the edge of the roof causing water to back up and leak into your home. To prevent an ice dam try removing 2-4 feet of snow from the edge to prevent an ice dam from forming.

A storm can cause damage to your roof, it is a good idea to check your roof after a storm to see if the roof has any broken or missing shingles.

Damaged flashing will allow water to leak into your home. Check your flashing regularly to see if they have any damages.

We're faster to any disaster

We are dedicated to responding immediately when you contact us. If you suspect mold, we can come inspect it for you.

If your home or business suffers from mold growth, call us today at (503) 648-8513

Commercial Drying

11/1/2017 (Permalink)

Our managers at SERVPRO of Hillsboro/Forest Grove have taken  the IICRC Commercial drying specialist (CDS) class and obtained special certification to complete water mitigation in commercial buildings. With this knowledge, our managers are able to effectively lead our crew chiefs that had taken and acquired the IICRC Advance structure drying (ASD) class. These certifications provide our management and crew the knowledge, and the experience that they have acquired while working at SERVPRO to be able to dry out a commercial building efficiently. There is no job that is too big or too small for our Professionals.

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage, limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

Heavy windstorms are likely in our future

10/30/2017 (Permalink)

As the fall and winter seasons approach, we can expect to experience heavy windstorms. When a wind storm occurs, the wind can get up to 50 miles per hour and sometimes the gusts can exceed of even higher wind speeds. When this happens, these gusts can create damages to the city and homeowners, it can be as small as creating power outages to as big as a tree falling into a house. Make sure to call SERVPRO of Hillsboro/Forest Grove if you experience any damages to your home or business that has been caused by windstorms

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage, limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

Tips to help your home from flooding

10/30/2017 (Permalink)

A flood will occur when experiencing excessive rain, this causes rivers or streams to overflow. A flooding in a basement can be caused by water pooling around your home, this allows water to get into your home. A few tips can help prevent this. 

  • Properly maintain your property. The slope in your yard and flower bed placement can direct the flow of the water towards your home, causing the water to pool at the base of your home. In some cases, it may be a good idea to install a French drain.
  • Maintain the gutters and downspout. It is important to maintain your gutters and downspout as the debris will stop the flow of the water thus making the water run down the side of the building instead of flowing away from your home.
  • If your home has a sump pump, it is a great way to help prevent your basement from flooding. This doesn't mean you can just forget about your pump, you will still need to maintain the pump to make sure it is still in working conditions. if you know a storm is coming, make sure you test your pump that it is still working. Having a second sump pump can be handy if your pump does fail. Also having a backup generator can keep your pump running even after the power goes out.

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage, limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

John’s Tip of the Month

10/4/2017 (Permalink)

Water, it’s the essence of life. 


But when things go wrong it’s a whole different story. 
My friends in Boise had to wait until the end of summer to paddle board on the ponds in the city parks, due to the threat of E. coli from the spring flooding. When the health department tested to find the sources, they found human, dog, and goose feces to be the cause. 
Moving forward in time, the southeast is still recovering from record breaking hurricanes. I have read many reports of contaminated water. It’s a mix of bacteria, viruses, metals and other potentially toxic pollutants leached from the myriad of refineries and chemical plants in the area, along with an untold number of submerged septic tanks. 
So what does this have to do with us? 

We are just approaching our rainy season, and as we are very aware, there will be flooding somewhere in the area. We can’t change the weather but we can be prepared. Use the following list as a guide. 

  • Preventative maintenance check list 
  • Make sure the foundation grading slopes away from the building 
  • Check for leaking plumbing 
  • Make sure the plumbing is properly insulated 
  • Check for missing insulation 
  • Clean the area around the sump pump and check to make sure it is working order 
  • Check the foundation vents they should be closed for the winter and open in the summer 
  • Make sure the vapor barrier is intact 
  • Check of pest 
  • Make sure the roof components are in good condition 
  • Flashing round vents and chimneys 
  • Roof drains
  • Rain gutters and gutter downspouts
  • Clear landscape debris 
  • Clean out all ground surface drains 
  • Check all the door and window seals 

If a flood does happen you have the peace of mind knowing that the SERVPRO team will soon be on site, and they will make it “Like it never even happened.” 

Contact SERVPRO of Yamhill & Tillamook Counties and SERVPRO of Hillsboro / Forest Grove for emergency service when your house or business have water damage at 503-648-8513. We are here 24 hours a day, 365 days a year.

Preparing your pipes for the winter

10/2/2017 (Permalink)

As we roll into the month of October we are getting closer to winter home owners will start to prepare for the cold weather. One of the main cause of loss during the winter season is pipe bursting. Even after the weather starts warming up home owners will find out they have a pipe leak from crack pipes caused by the cold weather.

Tips for Preparing Your Pipes for Winter Weather:

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninstalled areas of your home.
  • Consider shutting off outdoor faucets.
  • Faucet covers are ideal for the outdoor faucets.
  • Keep the temperature set to the same both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may get  a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F..

FROZEN PIPES - - A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.