Recent Commercial Posts

Inspect for mold prior to listing!

5/5/2020 (Permalink)

Spring and summer are the most popular times of year to sell a home, and the best!

However, the last minute repairs and detailing can really put a ding into closing on a sale or purchase of a home. 

Now is a great time to begin getting inspections and repairs done to your home. You avoid long waits for contractors, pricey estimates, and later closing dates.

Fall is also a great time to get final repairs and detail work completed because most contractors tend to slow down due to weather concerns. 

Call us today for a free estimate on mold remediation in unfinished spaces such as attics, crawlspaces, basements, and garages!

We are dedicated to responding immediately when you contact us. If you suspect mold, we can come inspect it for you.

We're faster to any disaster


We are dedicated to responding immediately when you contact us. A fast response lessens the damage. limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

Protect your business and employee's during flu seaon

5/5/2020 (Permalink)

Starting in 2005, the Center for Disease Control (CDC) established the National Influenza Vaccination week “to highlight the importance of continuing flu vaccination through the holiday season and beyond.” In 2017, by the end of November only about 41% of the recommended US population had been vaccinated.

If you’ve already gotten the flu, you can still get vaccinated to protect you against other strands of the flu, according to the CDC. People with high risk of complications from the flu include young children, pregnant women, people with certain chronic health conditions and people over the age of 65, and should get vaccinated. Although anyone is at risk of getting the flu, for high-risk people, hospitalization or death is more likely than for others.

According to the CDC, “flu vaccination can reduce flu illnesses, doctors’ visits and missed work and school due to flu, as well as prevent flu-related hospitalizations.” Get a flu shot today to protect yourself and your loved ones.

You can't see them, but they are there! Bed Bugs

11/22/2019 (Permalink)

What Are They? 
Bed Bugs are parasitic insects of the Cimicid family that feed exclusively on human blood. They are mostly nocturnal. They can cause skin rashes, allergic symptoms and psychological effects. They have been with us for thousands of years, even though they were almost eradicated in the 1940’s in the developed world. However, they have become resistant to pesticides and have made a comeback. They are here to stay. 

Where Do They Come From? 
The Southwest, Southeast, Eastern US, Washington, and Alaska have a high concentration of Bed Bugs. This puts us at risk of an outbreak here in Oregon. 

Now What? 
As business owners and managers it is crucial to train employees so they can spot Bed Bugs as soon as they arrive. You need to have policies in place to deal with guests or residents that have encountered Bed Bugs. You should also have protocols in place to get rid of the Bed Bugs. 

Bed Bug Prevention (Early Detection) 
There is no way to stop Bed Bugs from being brought into your facility. New folks are arriving every day from all over the world, and bringing their potentially infested personal items with them. You can be Bed Bug free one day and infested the next. 
So, prevention relies on early detection. Bed Bugs must be detected very quickly after they are brought in, hopefully before they bite someone. 

Employees in every department should receive Bed Bug identification training. 
Why everyone? Because employees are located all over the facility and if everybody is looking for Bed Bugs there is a greater chance that they will be discovered quickly. 

How to Get Rid Of Them 

Some pest control firms utilize specialized heating equipment to de-infest furnishings, rooms, and entire dwellings. The procedure involves heating up the infested item or area to temperatures lethal to Bed Bugs. Portable heaters and fans are used to gradually heat the air to 120 - 130°F while monitoring with strategically placed sensors. When dealing with high temperatures remove all aerosol products and check with your fire suppression company to make sure that you DO NOT EXCEED THE WORKING TEMPERATURE OF THE SPRINKLERS! 

While the former methods are helpful, insecticides are widely used by most pest control companies. A variety of EPA-registered materials are available formulated as liquids, dusts and aerosols. Baits used to control ants and cockroaches are ineffective in this case since Bed Bugs feed on blood. Professional-use insecticides such as Temprid®, Transport® and Phantom® tend to be more effective than Bed Bug sprays sold by retailers. Bleach, alcohol, cigarette lighters, etc. should NOT be used to control Bed Bugs. 
Important Note 
It is extremely important that employees do not attempt to treat Bed Bugs themselves. Always have Bed Bug infestations treated by an experienced pest management company. If your current company does not have Bed Bug experience, call us for suggestions or an inspection. 

Sources 
Michael F. Potter, Extension Entomologist University of Kentucky College of Agriculture 
Dini M. Miller, Ph.D., Department of Entomology, Virginia Tech 
http://en.wikipedia.org/wiki/Bed_bug 
For More Info See: 
http://www.bloomberg.com/bw/stories/2007-11-08/the-cost-of-bedbugsbusinessweek-business-news-stock-market-and-financial-advice 
http://www.ndhealth.gov/Disease/Documents/faqs/Bed%20Bugs.pdf 
http://www.ipm.ucdavis.edu/PMG/PESTNOTES/pn7454.html 

How SERVPRO better assist you during your claim

11/21/2019 (Permalink)

SERVPRO Franchise Professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO Franchise Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO Franchise Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO Franchise Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to Franchise Professionals and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO Franchise Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO Franchise Professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

How SERVPRO can assist your educational facility during a disaster

11/21/2019 (Permalink)

Learning Shouldn't be Paused or Canceled, Even in the Face of Disaster

When disaster strikes an education facility it can disrupt the learning environment, costing students and their educators valuable time and resources. Cleaning up the aftermath of a flood, fire, storm or other tragic event requires an efficient, timely response. Whether you have a small school building or a higher education campus, SERVPRO Professionals will work quickly to assess each unique situation and isolate the damaged area so that normal operations can resume while we restore your facility.  

Types of Facilities:

  • Early Childhood - Preschool and Nursery Schools
  • Primary - Elementary and Middle Schools
  • Secondary - High school and Academies
  • Higher Education - College and Universities
  • Athletics - Gymnasium, Sports Complex and Stadiums

Our professionals are available 24-7/365 to help remediate any damage, regardless of the cause, scale of the loss, or the size of your facility. 

Have an emergency at your education facility? – Call Us Now 1-800-SERVPRO

Restoring Education Facilities Presents Unique Challenges

We understand that education facilities can host a variety of spaces from simple offices and classrooms to gymnasiums and laboratories. Our professionals are trained to be mindful of the unique safety, environmental, and legal challenges that each facility presents, while collaborating with your existing janitorial staff and institutional decision-makers. We will work efficiently to fully restore the damaged area while working within your budgetary constraints. Your job is to teach your students to the best of your ability; our goal is to make sure you have a safe place to do so.

Our Experience Includes:

  • Biohazard Remediation
  • Flooding and Water Damage Cleanup
  • Air Ducts and HVAC Cleaning
  • Smoke and Soot Cleanup
  • Vandalism Cleanup
  • Odor Removal
  • Mold Removal
  • Document and Records Recovery
  • Total Project Management

The mold remediation process

11/20/2019 (Permalink)

Understanding The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

The mold cleanup and restoration process begins when you call our National Call Center. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO Franchise Professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

They use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Their specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. They utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO Franchise Professionals use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO Franchise Professionals clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Mold damage tips

11/7/2019 (Permalink)

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO Franchise Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem? Call Today 1-800-SERVPRO

If you have a mold problem in your home or business, your primary focus should be safety:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact a SERVPRO Franchise Professional for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

What is really going on behind closed doors

11/5/2019 (Permalink)

What does Crime Scene Clean Up, Meth Labs, Vandalism, Unattended Deaths, Flooding, Sewage, Smoke Damage, Mold, Hoarders, Infectious Disease Contamination, Bat Guano, Homeless Encampment Clean Up, Medical Waste, Industrial Accidents, Animal Feces, Suicide and Flooding have in common? 

They are ALL Bio-hazards!!! 

Unfortunately, bio-hazard claims tend to be very expensive. Most of us do not plan to handle a bio hazard situation. Whether you are a homeowner, insurance agent, property manager or real estate broker some of the issues you are apt to face include: 

• Health & Safety of occupants/insured 
• Cost to clean the bio-hazard 
• Response times of cleaning company—longer response times increases damage and cost 
• Selling or renting a property after a bio-hazard/stigmatized properties 
• Stalling sales time 
• Disclosure issues and liability 

What can you do about it? Well, it is nearly impossible and quite unimaginable to plan for a bio-hazard situation, but here are some tips that may help: 

Have a plan and a reliable company you can turn to in a time of crisis.

 Know who to call?---I hear SERVPROis very GOOD  


• Faster response times will limit and/or reduce damages. 
• Use certified and reputable vendors with bio-hazard experience and training in order to reduce liability and overall cost. 
Remember to have compassion for the clients 
• Keep in mind that clients are often traumatized by these incidents. 
• Fast restoration response times go a long way towards helping clients move forward emotionally. 
• Use professional vendors that are trained to treat clients with compassion. 
Find out about the procedures and relative costs of a bio-hazard clean up 
• Bio-hazards can be one of the most expensive claims, but if you have an idea of what your restoration vendor will be doing it will help you to understand the costs better and guard against bad vendor price gouging. 
• Use vendors that have a scientific and approved protocol for addressing a bio-hazard 
• Check out this link to The Insurance Journal to get an idea of what procedures are followed by professional bi-ohazard restoration vendors. 

Dealing with a bio-hazard can be very traumatic and at times confusing. SERVPRO is a specialized vendor that is trained and certified to deal with bio-hazard situations. If you have questions concerning bio-hazard issues, give us a call at 866-888-3894 and we will be happy to answer any of your questions.

Maintain your Laundromat free of fire

5/21/2019 (Permalink)

With a recent influx of Laundromat fires here are some helpful tips to prevent fires. 

According to Martin-Ray Laundry systems here are some very helpful tips to prevent a fire in your commercial laundromat:

Keep exterior of laundry equipment clean: No matter what type of commercial laundry equipment you use, keeping the outside of it clean is always an easy first step. Not only will the clean equipment improve the overall look of your laundry facility, regular cleanings can help prevent lint and other debris from getting inside the machines and causing damage. Regular cleaning can also prevent leftover soaps and detergents from corroding and damaging the machines.

Clean soap dispensers: Soaps, powdered detergent, and boosters can quickly gum up dispensers. Regularly cleaning out these dispensers or soaking them in water can help prevent major clogs or corrosive damage that might require you to completely replace them.

Clean or replace the water filter inlet screens regularly: These screens can become blocked by small particles over time, which may prevent proper water flow into the machine.

Check inlet and outlet hoses regularly: These hoses can get sediment buildup and tiny leaks. Inspecting and changing these as needed can help prevent loss of water and a high-water bill.

Check the belts from the motor to the drum on machines: Look for things like fraying or splitting and replace these belts as needed. Generally, these must be replaced about twice each year.

Check seals around washer doors: Regularly checking for and removing buildup around the seals on your washers can help make sure your equipment always has a water-tight seal to prevent leaking.

Leave washer doors open when possible: Leaving the washer doors open when they are not in use, can help ensure air circulates to the interior and the machines dry properly.

Check lint filters after each load: Customers may forget to clean out the lint filter on dryers between loads. You should consistently be monitoring this in your laundromat equipment to help prevent potential fires and overheating.

Commercial review

5/14/2019 (Permalink)

This review was left by a customer from a commercial lodge we restored after the California wildfires.

We waited almost 5 weeks for another contractor to get us a cleaning estimate for cleaning our Lodge facilities after the Camp Fire tore through Paradise only to leave several unanswered messages. One of our Lodge members mentioned that SERVPRO was working right up the street. Woody Nelson approached SERVPRO's Anthony Noble about cleaning the Lodge for smoke and soot damage from the fire. Anthony and Matt were there within 2 hours to see what we needed. We had a detailed, comprehensive estimate to present to the insurance adjustor within a week. Keep in mind that this facility is over 20,000 square feet in area and covers 2 stories. The bid was accepted and cleaning was commenced shortly after. These people brought the necessary resources and personal to complete the cleaning process rapidly, professionaly, safely and cautiously, without damage, while working under some pretty extreme weather conditions, not to mention the complete devastation surrounding us in the town of Paradise. There was excellent communication throughout the arduous process of this huge undertaking.
I can't thank SERVPRO and their professional staff enough for their Caring and Professional work in restoring our Masonic Lodge to its sparkling appearance and would recommend this company without reservation to anyone who needs or requires their service.

Clean your HVAC vents, it could cost you!

5/14/2019 (Permalink)

We have recently seen a spike in Commercial fires due to HVAC vents not being properly maintained. To ensure your business does not lose crucial income due to a fire, please refer to the following tips.

According to the U.S. Department of Energy, 25-40% of the energy* used for heating or cooling is wasted because air pollutants require an HVAC system to work harder to heat and cool a facility. According to the EPA, a buildup of just 0.42″ of dirt on a heating or cooling coil can result in a decrease of efficiency of 21%. Dirty duct-work can load filters quickly and lead to more stress on the air handler and potentially higher energy costs

  1. Maintain filters.
    Use the highest efficiency air filter recommended by the manufacturer of your HVAC system and change filters regularly. If your filters become clogged, change them more frequently. Also, be sure you do not have any missing filters and that air cannot bypass filters through gaps around the filter holder.
  2. Minimize dust.
    Dust and vacuum your home regularly, using the highest efficiency filter bags your vacuum cleaner can take – preferably HEPA bags. If you undertake dusty construction or renovation work in your home, seal off supply and return registers and do not turn your HVAC system on until you have cleaned up the dust.
  3. Clean cooling coils and drain pans.
    Cooling coils, which are designed to remove water from the air, can be a major source of moisture contamination that can lead to mold growth in your HVAC system. Make sure that the drain pans under these coils drain properly and check any nearby insulation for wet spots. If you see substantial standing water and/or debris in these pans, contact a qualified service professional immediately. If your system includes an in-duct humidifier, be sure to follow manufacturer operating instructions.

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage. limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

Commercial maintenance

2/28/2019 (Permalink)

The SERVPRO® Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any-size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. The SERVPRO® Advantage is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor.

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO Franchise Professional. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO Franchise Professionals to make your workspace look its very best. Your local SERVPRO Franchise Professional will get the job done right and get it done quickly.

The water loss process

10/25/2018 (Permalink)

Extraction from an after-hours water loss

In order to be prepared for our water mitigation process please see the 4 steps below!

Inspection:

SERVPRO Franchise Professionals will inspect affected areas to determine the extent of the water damage and will review the inspection with you to answer any questions before beginning any work.

Emergency Services:

SERVPRO Franchise Professionals will take steps to help protect your home or business, as well as your personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring:

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO Franchise Professional will monitor the drying process. The updates will be consistently communicated to you.

Restoration Services:

SERVPRO Franchise Professionals will repair structural materials, reinstall carpets,  and clean affected areas of your property and belongings. A Final walk-through of the job site will be conducted with you to help ensure the property was returned to preloss condition. 

John's Tip of the month, bed bugs!

10/18/2018 (Permalink)

What Are They? 
Bed Bugs are parasitic insects of the Cimicid family that feed exclusively on human blood. They are mostly nocturnal. They can cause skin rashes, allergic symptoms and psychological effects. They have been with us for thousands of years, even though they were almost eradicated in the 1940’s in the developed world. However, they have become resistant to pesticides and have made a comeback. They are here to stay. 

Where Do They Come From? 
The Southwest, Southeast, Eastern US, Washington, and Alaska have a high concentration of Bed Bugs. This puts us at risk of an outbreak here in Oregon. 

Now What? 
As business owners and managers it is crucial to train employees so they can spot Bed Bugs as soon as they arrive. You need to have policies in place to deal with guests or residents that have encountered Bed Bugs. You should also have protocols in place to get rid of the Bed Bugs. 

Bed Bug Prevention (Early Detection) 
There is no way to stop Bed Bugs from being brought into your facility. New folks are arriving every day from all over the world, and bringing their potentially infested personal items with them. You can be Bed Bug free one day and infested the next. 
So, prevention relies on early detection. Bed Bugs must be detected very quickly after they are brought in, hopefully before they bite someone. 

Employees in every department should receive Bed Bug identification training. 
Why everyone? Because employees are located all over the facility and if everybody is looking for Bed Bugs there is a greater chance that they will be discovered quickly. 

How to Get Rid Of Them 

Some pest control firms utilize specialized heating equipment to de-infest furnishings, rooms, and entire dwellings. The procedure involves heating up the infested item or area to temperatures lethal to Bed Bugs. Portable heaters and fans are used to gradually heat the air to 120 - 130°F while monitoring with strategically placed sensors. When dealing with high temperatures remove all aerosol products and check with your fire suppression company to make sure that you DO NOT EXCEED THE WORKING TEMPERATURE OF THE SPRINKLERS! 

While the former methods are helpful, insecticides are widely used by most pest control companies. A variety of EPA-registered materials are available formulated as liquids, dusts and aerosols. Baits used to control ants and cockroaches are ineffective in this case since Bed Bugs feed on blood. Professional-use insecticides such as Temprid®, Transport® and Phantom® tend to be more effective than Bed Bug sprays sold by retailers. Bleach, alcohol, cigarette lighters, etc. should NOT be used to control Bed Bugs. 
Important Note 
It is extremely important that employees do not attempt to treat Bed Bugs themselves. Always have Bed Bug infestations treated by an experienced pest management company. If your current company does not have Bed Bug experience, call us for suggestions or an inspection. 

Sources 
Michael F. Potter, Extension Entomologist University of Kentucky College of Agriculture 
Dini M. Miller, Ph.D., Department of Entomology, Virginia Tech 
http://en.wikipedia.org/wiki/Bed_bug 
For More Info See: 
http://www.bloomberg.com/bw/stories/2007-11-08/the-cost-of-bedbugsbusinessweek-business-news-stock-market-and-financial-advice 
http://www.ndhealth.gov/Disease/Documents/faqs/Bed%20Bugs.pdf 
http://www.ipm.ucdavis.edu/PMG/PESTNOTES/pn7454.html 

How can wildfires affect my business?

4/19/2018 (Permalink)

Even states as wet as Oregon and Washington are affected by wildfires several times a year. When the Eagle Creek fire shut down businesses our phones rang off the hook with concerned business owners. In times like these SERVPRO is the first to call as we are faster to any size disaster. 

Some tips from FEMA to protect you and your property from hazards are as follows:

  • Wear protective clothing 
  • Lock up your business
  • Choose a route away from fire hazards
  • Close windows, vents, doors, and blinds
  • Shut off all utilities, if possible
  • Move flammable items to the center of the building
  • turn on a light in each room to increase visibility of your property
  • Turn off gas lines and propane tanks
  • Connect the outside house to water taps
  • Gather fire tools

These tips along with preparation and quick thinking can and will protect your investments!

When wildfire strikes we are here to help!

4/19/2018 (Permalink)

Even states as wet as Oregon and Washington are affected by wildfires several times a year. When the Eagle Creek fire shut down businesses our phones rang off the hook with concerned business owners. In times like these SERVPRO is the first to call as we are faster to any size disaster. 

Some tips from FEMA to protect you and your property from hazards are as follows:

  • Wear protective clothing 
  • Lock up your business
  • Choose a route away from fire hazards
  • Close windows, vents, doors, and blinds
  • Shut off all utilities, if possible
  • Move flammable items to the center of the building
  • turn on a light in each room to increase visibility of your property
  • Turn off gas lines and propane tanks
  • Connect the outside house to water taps
  • Gather fire tools

These tips along with preparation and quick thinking can and will protect your investments!

Post-Construction Needs

4/17/2018 (Permalink)

Post Construction Cleaning

Once the floors are down and the drywall is up, it's time to remove the debris and dirt in order to lay carpet, paint, and decorate. SERVPRO professionals can provide debris removal services to prepare the building for interior design.

Dehumidification and Drying

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issue, rely on SERVPRO professionals to provide the help you need initiating moisture and preventing the potential for mold growth. 

Final Cleaning

You want the facility to look its best when the doors open. Your Local SERVPRO professionals provide cleaning services to give the building that extra shine. Services include:

  • Carpet, resilient and non-resilient floor prep and finish
  • Ceilings, walls and fixture cleaning
  • Deodorization
  • Air Duct Cleaning
  • Debris Removal
  • Window Cleaning

The last thing you need is a fire or, water intrusion or mold growth slowing down or stopping the completion of one of your projects. SERVPRO professionals provide 24-hour emergency mitigation, cleanup and restoration services to help you get back on schedule quickly. 

Severe Weather Safety

4/17/2018 (Permalink)

Severe weather can happen at any time, anywhere. I think us here in the pacific northwest are very accustomed to that. Each year Americans cope with an average of the following storms:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 torandoes
  • 2 land-falling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That why knowing the easiest ways to contact SERVPRO is so important. Just got to SERVPRO.com on your mobile phone or call 1-800-SERVPRO to get the team that faster to any disaster!

Your Commercial Needs

12/4/2017 (Permalink)

SERVPRO of Hillsboro/Forest Grove provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 - (503) 648-8513

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our Professionals have extensive cleaning and restoration training. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to affect your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Storm Damage Restoration

Help your apartment residences

12/1/2017 (Permalink)

In an apartment community residence will share walls from the sides and from above and below, sharing spaces. If a water damage occurs, it can get out of hand quickly. As a water damage could not only affect one residence but multiple residences.You can never know when an emergency situation will occur, but it’s in your best interest as a property manager, as well as in the best interest of your residents, to always be prepared for anything. Taking these measures today to help prevent water damage in the future.

  1. Check On Aging Appliances Regularly – If the property you manage includes a fridge, dishwasher, and/or washer/dryer in unit, you should closely monitor the age of the appliances as well as routinely checking them for cracked or damaged hoses or connections. Washer hoses should be replaced about every five years. It’s a good idea to replace washers and dryers before there’s a problem. It may cost more money now, but it could save you a lot of money and a headache or two in the future.
  2. Repair Old or Damaged Roofs When It’s Dry – Don’t wait for a big rainstorm to find out that the roofing at your unit(s) needs replacing. Make routine checkups to monitor the condition of the roof(s) at your property. Make time and room in the budget to make any replacements or upgrades necessary during the dry season so that you can avoid water damage in the wet season.
  3. Stay in Touch with Your Residents and Know When they’re Traveling – Many people go on vacations during the summer. Talk to your residents about having their water shut off while they’re gone or, alternatively, having someone check on their apartment from time to time while they’re gone. If a water leak occurs while they’re away and no one is checking in, a small problem could potentially turn into something much worse.

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage. limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

We are here to help your business

12/1/2017 (Permalink)

In manufacturing, assembly of the finished product, Water from flooding or a major leak can stall lines and keep production halted, making your plant late with orders.

No matter where the water comes from, plant managers and business owners can solve the situation with SERVPRO of Hillsboro/Forest Grove. We are ready 24-hours a day, quickly remove standing water with the proper equipment. When the water is extracted we do our best to make sure our equipment is out of the way as much as possible given the situation. So your business can continue to operate while also drying the structure as effectively as possible.

Wherever absorbent or porous materials exist within your plant, water fills the pores and holes. Using water's own properties against it, we heat different areas to speed up evaporation. We also create air currents with large air movers to direct moist air, so it goes exactly where we want it – outside through open windows or toward a desiccant machine or large dehumidifiers.

Without professional water removal services, your plant's interior might seem dry after your employees take care of the problem with mops, squeegees, and towels, but this often results in a more significant problem later if microbial growth starts to occur in areas that didn’t dry properly. SERVPRO professionals can help your plant avoid this much more costly situation. Doing so and quickly responding to your plant's emergency situation can eliminate a substantial amount of future downtime, financial expenses, and other issues.

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage. limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

Commercial Drying

11/1/2017 (Permalink)

Our managers at SERVPRO of Hillsboro/Forest Grove have taken  the IICRC Commercial drying specialist (CDS) class and obtained special certification to complete water mitigation in commercial buildings. With this knowledge, our managers are able to effectively lead our crew chiefs that had taken and acquired the IICRC Advance structure drying (ASD) class. These certifications provide our management and crew the knowledge, and the experience that they have acquired while working at SERVPRO to be able to dry out a commercial building efficiently. There is no job that is too big or too small for our Professionals.

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage, limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513