Recent Posts

Clean your HVAC vents, it could cost you!

5/21/2020 (Permalink)

We have recently seen a spike in Commercial fires due to HVAC vents not being properly maintained. To ensure your business does not lose crucial income due to a fire, please refer to the following tips.

According to the U.S. Department of Energy, 25-40% of the energy* used for heating or cooling is wasted because air pollutants require an HVAC system to work harder to heat and cool a facility. According to the EPA, a buildup of just 0.42″ of dirt on a heating or cooling coil can result in a decrease of efficiency of 21%. Dirty duct-work can load filters quickly and lead to more stress on the air handler and potentially higher energy costs

  1. Maintain filters.
    Use the highest efficiency air filter recommended by the manufacturer of your HVAC system and change filters regularly. If your filters become clogged, change them more frequently. Also, be sure you do not have any missing filters and that air cannot bypass filters through gaps around the filter holder.
  2. Minimize dust.
    Dust and vacuum your home regularly, using the highest efficiency filter bags your vacuum cleaner can take – preferably HEPA bags. If you undertake dusty construction or renovation work in your home, seal off supply and return registers and do not turn your HVAC system on until you have cleaned up the dust.
  3. Clean cooling coils and drain pans.
    Cooling coils, which are designed to remove water from the air, can be a major source of moisture contamination that can lead to mold growth in your HVAC system. Make sure that the drain pans under these coils drain properly and check any nearby insulation for wet spots. If you see substantial standing water and/or debris in these pans, contact a qualified service professional immediately. If your system includes an in-duct humidifier, be sure to follow manufacturer operating instructions.

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage. limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

Inspect for mold prior to listing!

5/5/2020 (Permalink)

Spring and summer are the most popular times of year to sell a home, and the best!

However, the last minute repairs and detailing can really put a ding into closing on a sale or purchase of a home. 

Now is a great time to begin getting inspections and repairs done to your home. You avoid long waits for contractors, pricey estimates, and later closing dates.

Fall is also a great time to get final repairs and detail work completed because most contractors tend to slow down due to weather concerns. 

Call us today for a free estimate on mold remediation in unfinished spaces such as attics, crawlspaces, basements, and garages!

We are dedicated to responding immediately when you contact us. If you suspect mold, we can come inspect it for you.

We're faster to any disaster

We are dedicated to responding immediately when you contact us. A fast response lessens the damage. limit further damages and reduces the cost. Our professional make disasters, "Like it never even happened."

If your home or business suffers from an emergency, call (503) 648-8513

Protect your business and employee's during flu seaon

5/5/2020 (Permalink)

Starting in 2005, the Center for Disease Control (CDC) established the National Influenza Vaccination week “to highlight the importance of continuing flu vaccination through the holiday season and beyond.” In 2017, by the end of November only about 41% of the recommended US population had been vaccinated.

If you’ve already gotten the flu, you can still get vaccinated to protect you against other strands of the flu, according to the CDC. People with high risk of complications from the flu include young children, pregnant women, people with certain chronic health conditions and people over the age of 65, and should get vaccinated. Although anyone is at risk of getting the flu, for high-risk people, hospitalization or death is more likely than for others.

According to the CDC, “flu vaccination can reduce flu illnesses, doctors’ visits and missed work and school due to flu, as well as prevent flu-related hospitalizations.” Get a flu shot today to protect yourself and your loved ones.

SERVPRO is hiring

2/13/2020 (Permalink)

SERVPRO of Yamhill & Tillamook Counties and SERVPRO of Hillsboro / Forest Grove is currently hiring Production and Cleaning Technicians.

Primary Role: Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed.

Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

The requirements for this position:

Must have a professional appearance and great attitude.
Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
Because we provide 24-hour emergency services, must be willing to be on call, as needed.
Some night and weekend work is required.
Must be able to lift a minimum of 50 pounds.
Must have a high school diploma or a GED certificate.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Please call 503-648-8513 for more information or email your resume to

Residential water damage can be a nightmare, we are here to help!

2/5/2020 (Permalink)

Residential water damage Water damage caused by an upstairs toilet supply line.

Imagine that you had a long day at work and you just want to come up and throw your feet onto the coffee table. 

You key your put you key in the door and you can almost feel the sweet relief. You walk in, and your entire living room ceiling has collapsed!

You left home and nothing was out of the ordinary. You get home to water and fallen sheetrock all over your floors and furniture. This truly sounds like a nightmare!

Unfortunately, that was the case for this customer. Instead of relaxing she quickly got on the phone with the insurance carrier who recommended she call SERVPRO. Within 1 hour of receiving the call SERVPRO was onsite with a full staff to begin emergency mitigation services. 

We were able to work quickly and efficiently to remove the standing water, clean the contents, and begin drying the affected materials. 

If you find yourself in this predicament please do not forget to call 1-800SERVPRO!

Where is this water coming from??

2/5/2020 (Permalink)

Commercial water damage Rockpile had caused water to begin entering the building through an exterior wall affecting multiple rooms!

It was a busy Tuesday for this SERVPRO office due to a Monday full of rain, when we received a call from a local city office. 

Help, there is water coming into our building and we do not know where it is coming from. This is something that we here more often than not. Usually we find the source of the water is from inside the building. 

This was not the case with this city office. We received the call early in the morning. We had yet to finish our coffee! But that does not stop SERVPRO from having an onsite time of less than two hours. In this case, it was about 25 minutes. 

When we arrived onsite we first checked inside the building to find the source. With no luck we went to the exterior of the building. On the side of the building we found a rock pile that had been placed right next to an exterior wall of the building. 

This rockpile was causing the water to pool around the foundation. OH NO! We are SERVPRO do much more than just demolition and drying. Sometimes our jobs consist of digging trenches to free water from trapped spaces. 

That is exactly what we did for this facility. We created a trench to drain the water into an adjacent parking lot. 

Within 2 hours of receiving the call we had found the source, fixed the problem, extracted standing water inside, and setup equipment to begin drying. 

Remember, SERVPRO is faster to any Disaster. If your home or business suffers a disaster don't forget to call 1-800-SERVPRO!

SERVPRO Emergency Response

11/22/2019 (Permalink)

The cleanup and restoration begins with a phone call. Our national call center is fully staffed 24 hours a day and ready to dispatch the nearest SERVPRO Franchise Professionals to your home or business. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of damage.

We Answer the Phone Ready to Help
Call Today 1-800-SERVPRO

A water damage event can be traumatic and when you call, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. Our representative will lead you through a series of questions to better understand your needs.

SERVPRO specializes in water damage—in fact, SERVPRO is the premier water damage restoration company in the U.S. and Canada.

What to Expect

When you call, a call center representative will ask several questions regarding your water damage emergency. Armed with the details of your water event, we’ll dispatch a nearby SERVPRO Franchise Professional who will respond immediately.

Our SERVPRO Representative will ask several questions:

  •  Your name and contact information
  •  Your insurance information (if applicable)
  •  The street address of the water-damaged home or business
  •  When did the flooding or water damage occur?
  •  What caused the water damage (if known)?
  •  Is there electricity available (on-site)?

Water Damage Inspections

11/22/2019 (Permalink)

The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. The SERVPRO Franchise Professional is determining the scope of the damage so he or she can develop an appropriate plan of action.

They Identify and Stop the Water Source

They check for the source of water in your home and business and stop it. The water source must be stopped before the drying process can begin.

  • Stop the Source
  • Check for Contaminated Water

They Identify the Type of Water

SERVPRO Franchise Professionals must identify the category and classification of water to restore your property safely to industry specifications. The type of water contamination will affect the specific restoration processes used to restore your property.

  • White / Category 1 Water
  • Gray / Category 2 Water
  • Black / Category 3 Water

They Survey the Extent of the Water Damage and Inspect the Premises

They inspect and test your home to discover the extent of the damage. Additionally, they will look for safety concerns and explain them to you. If you are aware of any safety issues, such as asbestos or lead, please share them.

  • Survey Damage
  • Complete Safety Inspection

They Move or Block Furniture

They move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

Types of Smoke

11/22/2019 (Permalink)

In the event of kitchen fire this holiday season, it is best to be informed on the different types of smoke, and the damage they cause.

Wet Smoke (Plastic and Rubber):

Low heat, smoldering, pungent odor, sticky, smeary, Smoke webs are more difficult to clean. 

Dry Smoke (Paper and Wood):

Fast-burning, high temperatures, heat rises, therefore the smoke rises. 

Protein fire Residue: (Produced by evaporation of material rather than from a fire)

Virtually invisible, discolors paint and varnishes, extreme pungent odors.

Fuel Oil Soot (Furnace puff backs):

While "Puff Backs" can create havoc for homeowners SERVPRO franchise professionals can, in most cases, restore the contents and structure quickly!

Other types: (tear gas, fingerprint powder, and fire extinguisher residue.

SERVPRO franchise professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact your local SERVPRO franchise professionals to make it "Like it never even happened".

You can't see them, but they are there! Bed Bugs

11/22/2019 (Permalink)

What Are They? 
Bed Bugs are parasitic insects of the Cimicid family that feed exclusively on human blood. They are mostly nocturnal. They can cause skin rashes, allergic symptoms and psychological effects. They have been with us for thousands of years, even though they were almost eradicated in the 1940’s in the developed world. However, they have become resistant to pesticides and have made a comeback. They are here to stay. 

Where Do They Come From? 
The Southwest, Southeast, Eastern US, Washington, and Alaska have a high concentration of Bed Bugs. This puts us at risk of an outbreak here in Oregon. 

Now What? 
As business owners and managers it is crucial to train employees so they can spot Bed Bugs as soon as they arrive. You need to have policies in place to deal with guests or residents that have encountered Bed Bugs. You should also have protocols in place to get rid of the Bed Bugs. 

Bed Bug Prevention (Early Detection) 
There is no way to stop Bed Bugs from being brought into your facility. New folks are arriving every day from all over the world, and bringing their potentially infested personal items with them. You can be Bed Bug free one day and infested the next. 
So, prevention relies on early detection. Bed Bugs must be detected very quickly after they are brought in, hopefully before they bite someone. 

Employees in every department should receive Bed Bug identification training. 
Why everyone? Because employees are located all over the facility and if everybody is looking for Bed Bugs there is a greater chance that they will be discovered quickly. 

How to Get Rid Of Them 

Some pest control firms utilize specialized heating equipment to de-infest furnishings, rooms, and entire dwellings. The procedure involves heating up the infested item or area to temperatures lethal to Bed Bugs. Portable heaters and fans are used to gradually heat the air to 120 - 130°F while monitoring with strategically placed sensors. When dealing with high temperatures remove all aerosol products and check with your fire suppression company to make sure that you DO NOT EXCEED THE WORKING TEMPERATURE OF THE SPRINKLERS! 

While the former methods are helpful, insecticides are widely used by most pest control companies. A variety of EPA-registered materials are available formulated as liquids, dusts and aerosols. Baits used to control ants and cockroaches are ineffective in this case since Bed Bugs feed on blood. Professional-use insecticides such as Temprid®, Transport® and Phantom® tend to be more effective than Bed Bug sprays sold by retailers. Bleach, alcohol, cigarette lighters, etc. should NOT be used to control Bed Bugs. 
Important Note 
It is extremely important that employees do not attempt to treat Bed Bugs themselves. Always have Bed Bug infestations treated by an experienced pest management company. If your current company does not have Bed Bug experience, call us for suggestions or an inspection. 

Michael F. Potter, Extension Entomologist University of Kentucky College of Agriculture 
Dini M. Miller, Ph.D., Department of Entomology, Virginia Tech 
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